Shipping policy

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
During peak periods (such as promotions or holidays), processing may take 3–5 business days.

2. Shipping Time
🇺🇸 United States
Standard Shipping: 5–10 business days
Expedited Shipping: 2–5 business days
International
Standard Shipping: 7–15 business days
Remote areas: 10–20 business days
3. Shipping Cost
🇺🇸 Free shipping on orders over $50 (USA only)
Orders under $50:
Standard: $4.99
Expedited: $9.99
International:
Shipping rates are calculated at checkout based on location
4. Order Tracking

All orders include a tracking number.
Tracking information will be sent via email within 24–48 hours after shipment.

You can track your order via:

Our website tracking page
Third-party tracking tools (e.g., 17TRACK)
5. Shipping Carriers

We use the following carriers:

USPS
UPS
FedEx
DHL (International)
6. Delays

Delivery times may be affected by:

Weather conditions
Customs inspections
Holiday periods
Incorrect shipping information

If your order is delayed beyond the estimated timeframe, please contact us.

7. Incorrect Address

Please ensure your shipping address is accurate.
We are not responsible for:

Failed deliveries due to incorrect addresses
Additional shipping fees for reshipment
8. Lost or Damaged Packages

If your package is lost or arrives damaged:

We will arrange a replacement or refund depending on the situation.

9. Customs & Duties

International orders may be subject to customs fees or import duties.
These charges are the responsibility of the customer and vary by country.

10. Contact Us

Email: zlubinakasia@gmail.com

Business Hours: Monday – Friday, 9AM – 6PM